We have set forth the below cancellation policy to help manage our commitments, to not just our customers, but to the employees as well.

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• Clients who notify Akoya at least 24 hours prior to their scheduled appointment will not be charged a fee.

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• If you need to cancel the appointment within 24 hours of the appointment, it will result in a $35 fee. Please make best efforts to reschedule to avoid the fee.

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• If the client does not show up for the appointment or cancels within 6 hours of the appointment, we will charge for the full service.

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Thank you for taking the time to review our cancellation policy. If you have any questions, please email 

rsvp.akoya@gmail.com

We look forward to serving you!