Frequently asked questions

Is my mask causing me to break out?


“maskne” — the new term for breakouts caused by masks. Your mask may be causing you to break out on your chin, jaw, cheeks and mouth. If you’re getting pimples under your mask, we recommend you use DMK Acu Klear to kill and dry up active acne, 5% Mandelic Serum / 2.5% Benzocaine and a water based light moisturizer that is “non-comedogenic.” This means it won’t clog your pores and provides antibacterial support.




What causes blackheads?


Overactive sebaceous glands produce an oil called Sebum. Sebum combines with the dead skin cells that are trapped in the skin, then those open follicles oxidize in the air causing them to turn black. A closed comedo (pore) is called a ‘White head’. Avoid comedogenic ingredients such as Sodium Lauryl Sulfate.




What causes Acne?


Your diet plays a huge role in your skin, but there are also a variety of other factors that can contribute, such as Carbohydrate rich foods, Hormonal Changes, Excess Sebum production, it could be Heredity acne, or even Stress!




"I've never had a facial, what should I get?"


Every appointment includes a consultation to deliver the best results for you. However, the HydraFacial MD is an amazing treatment for every skin type to deliver long-lasting results you can instantly see and feel, It starts at $175. If youre still unsure please book an undecided facial.




What skincare ingredient should I avoid while pregnant?


Some harmful ingredients you must watch out for are phthalates, sulfates, BHA’s, silicones, and synthetic fragrances. Additionally, avoid high doses of retinol, salicylic acid, and benzoyl peroxide. If you have questions, call your medical provider.




What facials can I get while pregnant?


Facials can be a relaxing and beneficial method of self-care when you’re pregnant. Here at Akoya we offer tailored treatments for your special needs. Our signature facial and mini facials are based on professional grade, all organic ingredients! We also offer a prenatal package, check out our packages section!




I am pregnant, what body treatment should I get?


There’s nothing like a soothing prenatal massage to rub away the pains and strains of pregnancy! Prenatal massages are generally considered safe after the first trimester, as long as you get the green light from your practitioner. Akoyas trained massage therapists will make accommodations with special cushioning systems that allow you to lie face down safely, while providing room for your growing belly. Or you might lie on your side with the support of pillows and cushions.




What causes my face to flush (turn red)?


There are a variety of contributions to flushed skin: Rosacea, Blushing, Heat, Hormonal imbalance, Alcohol, etc.




What is Rosacea?


Rosacea is a disorder of the skin, characterized by flare-ups and the formation of pustules, papules, persistent redness, flushing, visible blood vessels and swelling of the facial skin. The main contributing factor is an abnormality in the immune system, which leads to an inflammatory reaction. “The microbiome has connections with many different kinds of skin conditions— rosacea is one of them, one of the biggest triggers for rosacea is poor diet. Avoid sugars, refined flours, sodas, vegetable oils, packaged and processed foods, hydrogenated fats, and other pro-inflammatory foods.” Healing the gut should always be your first priority, microbiome impacts the health of the entire body.




What treatments do we offer to help with Rosacea?


Alkaline Treatment! One part of this treatment involves temporarily raising the pH level of the skin to 12. This intense alkaline base desquamates everything, sends proteins to the skin and in this case, down into the sebaceous glands where these microscopic buggers live and proliferate.




What are "Active Ingredients"?


Actives are ingredients that are scientifically proven to offer long-term solutions for the skin. They are designed to effectively target and bring about changes in your skin at a cellular level. Ex.) Mandelic, Salicylic, Benzoyl Peroxide, Hyaluronic Acid, Vitamin C, etc.




Are parabens harmful to the skin?


Small amounts of parabens are used as a natural, plant-based preservative to extend the shelf-life of your product. Parabens are naturally occurring in honeysuckles, where it acts as an antimicrobial agent. So no, the small amount of paraben in your product is NOT harmful to your skin.